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MANAGEMENT SKILLS

 

 

With a certificate from APC according to an ISO Norm your company corresponds to all ISO requirements and procedures of the relevant norm. APC offers multiple trainings based on different ISO standards. Through our central part as certification body we know everything concerning the content and the extent of these norms. The leaders of our trainings are chosen carefully and underlie continuous screenings and checks. They stand for knowledge, experience, and professionalism. Our team knows exactly how (international) companies deal with the norms, how they use and implement them.

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OUR TRAININGS ARE MARKED BY:

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  • Professionalism;

  • Focus in the daily business;

  • Learn effectively and easily;

  • Only if you understand something are you able to implement it.

 

Which training could be interesting for you and/or your employees? Please contact our team for personal advice via phone + 852 3974 5383 or send us a mail info@apcslimited.com

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IN-COMPANY TRAINING

 

Are you looking for training in the field of ISO certification, to suit the needs of your organisation? Would you like several employees to follow training at the same time without extra costs? Then our in-company training is the solution. We can customise all our training to your specific needs within your organization. We can provide in-company training for three or more employees.

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WHAT ARE THE ADVANTAGES OF AN IN-COMPANY TRAINING?

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  • The content of the training will be tailored to suit your organization;

  • You decide in consultation with APC what the focus and goals for the training are;

  • The whole team is on the same level of knowledge at once;

  • You decide the optimum size of the group (s);

  • The training times can be arranged at a time to suit you and your colleagues;

  • Planned in-company training represents better value than participating with several colleagues in training and / or workshops with open enrolment.

 

Before the in-company training starts, we will contact you to agree the program content. This is to make sure the overall goal and individual learning objectives are the main focus during the training. After completing the training, all participants receive a certificate of participation.

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ISO 9001:2015 Internal Auditor Courses

Internal Audit is a mandatory requirement of ISO 9001:2015. Success of a Quality Management System depends on effective internal auditors. Hence it is imperative for an organization to have trained internal auditors for implementation and maintenance of their management system. Quality Austria conducts a comprehensive two-day training program delivered by faculty with wide experience and auditing skills.

 

This program is designed so that ISO 9001:2015 internal auditor(s) thoroughly understand their role and acquire the learning needed to perform effective audits in their respective organizations.

ISO 9001:2015 Internal Auditor Courses
Duration

5 Days

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Content

  •   Introduction to Quality and Quality Management Systems

  •   Quality Management Principles

  •   Overview of ISO 9001:2000 Requirements

  •   Customer Satisfaction Identification/Measurement

  •   Employee Awareness, Communication and Competence

  •   Measurement, Analysis and Improvement

  •   Auditing standard ISO 19011:2002 and auditor competence

  •   Process approach in Auditing

  •   Auditing Process

  •   Document Review

  •   Audit Planning

  •   Onsite Assessment

  •   Checklists

  •   Opening Meeting

  •   Conducting audit and gathering evidence

  •   Audit Reporting

  •   Closing Meeting

  •   Exercises on above

 

Benefits

  •   Confidence that your Business processes are being effectively audited.

  •   Ability of the trained auditors to conduct process approach audits in your organization as required by ISO 9001:2015.

  •   Ability of the trained auditors to add value to audited Business processes

 

Who should attend?

  •   This course is essential for personnel of those organizations who have implemented or are in the process of implementing ISO 9001 / those who carry out / plan to carry out second party/third party audits. Delegates are expected to have some understanding of the content, application and implementation of the ISO 9001. No prior knowledge may lead unsuccessful completion as gaps in the knowledge may not be filled.

ISO 9001:2015 Implementation Course

Effective implementation of ISO 9001:2015 will accrue manifold benefits in an organization - better quality product/ service leading to enhancement of its customer satisfaction index, control of costs and have a healthy top-line and bottom-line. APC conducts 2 days course on implementing ISO 9001:2015.

 

The course teaches delegates the interpretation of ISO 9001:2015 requirements and how it is to be implemented in their organizations. It will also provide knowledge on the documenting a quality management system as per ISO 9001:2015 standard.

ISO 9001:2015 Implementation Course
Duration

2 Days

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Content

  •   Salient Features of Management System

    •   Process Approach

    •   Quality Management Principles

    •   PDCA Model

  •   Interpretation of requirements of ISO 9001:2015 standard

  •   Documenting a quality management system

  •   Steps in implementing ISO 9001:2015

 

Benefits

  •  Compliance with the latest legislation

  •   An environmental management system that is beneficial to all stakeholders

  •   A cost effective management system

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ISO 9001:2015 Awareness Programme

This course is designed to dispel the mystery surrounding the terminology used in the internationally recognized ISO 9000 series of standards for quality management systems. It explains all the contents of these standards in a way that is easy to understand.

 

This course will lay the foundation stone of knowledge upon which participants can base their quality management system.

ISO 9001:2015 Awareness Programme
Duration

1 Days

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Content

  •   Management Systems Overview

  •   ISO 9001:2015 Requirements

  •   Quality Management System

  •   Management Responsibility

  •   Resource Management

  •   Product Realization

  •   Measurement, Analysis and Improvement

 

Benefits

  • Confidence that your Business processes are being effectively audited..

  •   Ability of the trained auditors to conduct process approach audits in your organization as required by ISO 9001:2015.

  •   Ability of the trained auditors to add value to audited Business processes

 

Who should attend?

  •  Implement the requirements of the standards;

  •  Conduct internal quality audits; and

  •  Participate in the maintenance of the organization’s quality management system.

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